Patient Centre
Many of our patients have commented about their very positive experiences with us. In particular, the way in which we achieved our mission, the professionalism and caring nature of our team and they way we way changed the lives of our clients. We would like to share with you just a few of the things our clients have mentioned.
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“This practice is a friendly, comfortable environment where a feeling of calm and confidence is generated. Consistently, I have received superior customer service, where all team members are in tune with each other and clearly working as one, towards the same goals.
I feel very fortunate to be a patient of this practice. They are always striving to offer the latest procedures in dentistry, with maximum comfort to their patients.”
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| - DENISE |
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“Families need a dentist who is there when needed. We become supporters of Designer Dental Studio when our son broke his front tooth late one afternoon. I called the practice, and even though we were not clients, Craig said he would wait there until we arrived.
We were so happy with the advice we received that day, we decided to let Craig and his team look after all our family’s teeth in future.”
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- DAVID AND MAJELLA
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“I arrived at the practice as a very nervous patient and in pain. I had avoided dentists unless I needed them! Very quickly, however, the Designer Dental team made me feel at ease. Dr Duval and his team have always handled my needs with patience, caring, understanding and good humour.
The team pride themselves on regularly updating their training and facilities to ensure the latest technologies are in use wherever possible.
I have already recommended Designer Dental Studio to friends and family and have no hesitation in recommending them to you.”
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| - KAREN |
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“I would like to express my thanks and appreciation to the Designer Dental Team. They provide a first class dental service and they do it with enthusiasm and a friendly, caring attitude that makes it a pleasure to attend the practice.”
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“I attended Designer Dental Studio when I chipped a tooth and my old partial denture was becoming a problem. The restoration work and crown + bridge reconstructions have remedied the problems and removed all discomfort I was feeling!
Craig and his staff have an understanding of the sensitivity in teeth some of us suffer, and have helped in the management of this. They also work to allay the ‘fear’ I had of the dentist, and have made my appointments much less stressful.
Craig is a dentist passionate about his work. He takes an interest in new technologies and has a caring and efficient team.”
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| - STEPHANIE |
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“It is a pleasure to come to your surgery; friendly faces and painless dental care are what keeps us coming back! Our friends are amazed that we actually look forward to coming in to see the team.
Designer Dental is highly trained not only in dentistry, but more importantly how to make what is commonly thought of by others as painful, an absolutely pleasurable experience. The practice has a great team, a surgery with cutting edge technology, and the time to stop and shake hands and say G’day. They achieve and constantly improve on what other practices only allow themselves to dream about.”
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“I’m 22 years old and work as a painter. Like most men in trades, up until recently I hadn’t been to the dentist in over 10 years! My parents never took me to the dentist when I was younger, and I didn’t know I had to go regularly.
I had my first Scale & Polish ever about 18 months ago. I just loved the feel of my teeth after the clean so much, I wanted them like that all the time! I’m now using an electric toothbrush, a weekly fluoride rinse and flossing every day.
I have a Scale & Polish done every 4-6 months now. None of my workmates understand why I choose to spend a few hundred dollars on my teeth 3 to 4 times a year out of choice! I just can’t say enough about hygienists, I think they’re fantastic.
Designer Dental Studio has done a great job of changing my views on dentists, and improving the look and feel of my teeth and gums.”
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| - LEIGH |
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Since the age of 18 I have lived with migraine headaches – never has a month passed without 1 to 5 migraines. I had many large, black, amalgam fillings and these were deteriorating and needed attention. My teeth were cracked and breaking away around the amalgams. In December 2005 (aged 47) I entrusted Dr Craig Duval to remove all my amalgams and replace them with CEREC fillings. Since this was done:
I haven’t had a single migraine. I can eat anything with ease and no longer fear pieces of teeth breaking off.
I have spent 2006 having my teeth straightened with Invisalign. As I near the end of this easy and painless procedure, I look forward to smiling for photographs. I am excited about a future without migraines and the freedom this brings.
I am someone who is afraid of dental work – due to previous painful experiences. During and after my CEREC treatments I experienced no pain and the procedures were well explained to me – this greatly lowered my stress levels.
While I must admit I don’t enjoy dental procedures (who does!), I would do it all again if I knew what an impact it would have on my quality of life.
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| - LINDA |
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